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How it works

Four stops between the customer’s order and your numbers

We follow a single order, from the moment the customer opens your restaurant’s link until its effect shows in your monthly report.

The journey of one order

Each stop hands the order to the next with no manual work from you.

  1. The customer

    The customer orders and pays

    They open your restaurant’s page, choose what they want, and decide how they will receive the order.

    From the link or a QR code
    Your restaurant’s link from anywhere, or the code on the table, at the cashier and on order bags.
    With a phone number only
    They sign in with a phone number and a one-time code, with no password.
    Online payment
    They review the cart and pay before the order is sent.

    New order

    Pickup at branch

    Grilled beef burger
    32
    House salad
    18
    Specialty coffee
    14
    Total
    64 Saudi riyals

    VAT included


    • Ordered
    A hand holding a phone
    Illustrative view of the ordering experience. Names and prices are examples.
  2. The kitchen

    The branch receives the order and prints its receipt

    After payment the order reaches the Sunmi device at the branch, with no phone call and no manual entry.

    It shows at the right branch
    Each branch sees its own orders on its own device.
    With its full details
    The items and the handover method are in front of the team on one card.
    Accepted and printed
    The team accepts the order on the device, its receipt prints and preparation starts.

    New order

    Pickup at branch

    • Grilled beef burger
    • House salad
    • Specialty coffee

    • Ordered
    • Preparing
    A cook's hand turning kebab skewers over charcoal
    Illustrative image
  3. Handover

    The order is handed over the way the customer chose

    Three ways are available, and the customer decides when ordering.

    Pickup at the branch
    The customer comes to the branch and collects the order.
    Curbside
    They wait in the car outside the branch, and the team brings the order out.
    Delivery
    With one of the delivery providers connected to the platform.

    New order

    Pickup at branch

    • Pickup
    • Delivery
    • Curbside

    • Ordered
    • Preparing
    • Ready to hand over
    A hand reaching from a car window, holding a paper bag at a pickup window
    Illustrative image
  4. The restaurant owner

    You see the numbers

    Every direct order is counted in your numbers, so you know what has really changed.

    Who moved to you
    The number of customers who ordered from your direct channel.
    How much you saved
    An estimate of the commission you kept on those orders.
    Month after month
    You follow the trend and decide on that basis.

    New order

    Pickup at branch

    Total
    64 Saudi riyals

    VAT included


    • Ordered
    • Preparing
    • Ready to hand over
    • In your numbers
    A cup of coffee beside a glass jar of dates on a wooden table
    Illustrative view of the ordering experience. Names and prices are examples.

Getting started with Qweelvo

Three steps we take with you, from the first conversation to the first direct order.

A waiter in a white shirt writing an order in a notepad while a customer holds the menu
Set up with you
  1. A demo with your restaurant as the example

    We show you the platform and listen: how many branches you have, how you take orders today, and what you want to change.

  2. We set up your brand, menu and branches with you

    We configure your restaurant’s identity, its menu, its branches and the handover methods at each branch, and you review and approve first.

  3. You share your link and QR codes with your customers

    The link goes on your accounts and in your messages, and the codes on your tables, at the cashier and on your order bags. From here your customers start ordering from you directly.

We do not promise a fixed timeline before we know your menu and the number of your branches. We agree the steps and the date with you during the demo.

Your direct channel starts with a short conversation

We show you how the platform works for your own restaurant and work out with you when the subscription pays for itself.